The business and social domestic world of telecommunications is facing a revolution. It’s a revolution based around how we use phone to communicate and do business. It is also a revolution of the world of IT and it represents a fundamental shift away form the basic landline that we have come to use almost as a given. It’s the world of voip or voice over the internet protocol. It uses your internet provider to give you a phone line and it’s cost effectiveness and audio clarity is making waves.
However, there are a few issues that we all need to be aware of when using this service. As with any technology there are risk to personal and business security. Voip operates within the existing framework of the current internet system. This means that it is just as susceptible to attack from cyber crime agents. The standard attacks that you would expect need to be countered but there are also some specific voip ones too. Its good to scope out a few providers idea on this along with the standard questions around what voice termination and origination rates are being offered.
First off what is the that actual problem that is being faced? Once you know what you’re up against then it becomes easier to counter it. The level of protection offered works in two areas namely the internal and external protection needs. Therefore, what the users and business needs is multi-faceted coverage that works over three levels of operation namely the network, the application and the security.
One of the primary sources of defence are the behavioural analysis technique. This utilise machines to detect patterns of activity that could well be malignant. They are only part of a wider system for monitoring which should be built in any protective system.
The key to any successful security plan when it comes to voip is the keeping apart the Wholesale Voice Termination and the data. Separate those two things and you have a start. The use of virtual segmentation means that you do not have to have a physical barrier as the program will ensure that the traffic to the voip system only passes into the correct devise and paths and it is intended. A provider like https://www.idtexpress.com can give you more advice on keeping your voip system secure.
What the user needs to be careful of is the use of security measures that start to reduce the amount of bandwidth that you receive. Bandwidth is the life blood of a voip system providing it with the high-quality clear audio that the voip requires to work at its top efficiencies. The very essence of voip such as crystal-clear audio and the speed at which it runs means that you need that high band width and there are several security measures out on the market that do not work well with the voip system as they take form its bandwidth and inhibit it.
So, what’s the answer to how to implement a security system without compromising the voip. The simple answer relates back to the infrastructure and how it operates. The administration of the network needs to be completely aware of what voip traffic there is and how its impacted upon. The voip traffic should therefore be handed priority so that it flows through the network unhindered. The admins also need to recognise where there is a threat to or in that voip traffic and also report back on where the network traffic is stalling and causing delays. This has a wider use as it allows also for the wider use of managing the system’s running capacity in general.
What is there to guard against Voip fraud? Making toil free calls is one way and a set of rules within the system should stop that. There is also the use of tracking the calls out as indicators like sudden destination change suggest there is an issue. It also shows what staff members might be using the phone for if unauthorised.
Why go to all this trouble? The world has changed greatly when it comes to the use and storage of data, so it is imperative to stay compliant with government and public agencies that there are adequate security measures in place at all times. Regulatory breeches through a lack of data separation and security is an unnecessary cost that can be ill afford considering the cost following the implementation of GDPR.